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Up to 32,000 magazines delivered in the Tyne Valley

Tyne Valley Express

Privacy Policy

Who we are

We are Tyne Valley Express Ltd, Company number 09124252

Our website address is: www.tynevalleyexpress.co.uk 

1. Introduction

Tyne Valley Express Limited (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and protect the personal data of our business contacts.

2. Data We Collect

We may collect and process the following categories of personal data:

  • Business Information: Business name, business sector.

  • Contact Details: Contact name, telephone number, email address.

  • Internal Notes: Information relevant to business communications and relationship management.

3. How We Use Your Data

We use the data collected for the following purposes:

  • To manage business relationships and communications.

  • To provide our services and respond to enquiries.

  • To maintain internal records and customer relationship management (CRM) systems.

  • To comply with legal obligations.

4. Legal Basis for Processing

We process personal data based on one or more of the following lawful grounds:

  • Legitimate Interests: Necessary for business relationship management.

  • Contractual Necessity: When required to fulfill contractual obligations.

  • Consent: Where required, we obtain explicit consent before processing personal data.

5. Data Retention

We retain personal data only for as long as necessary for the purposes stated above. When data is no longer required, we securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organisational security measures to protect personal data from unauthorised access, disclosure, alteration, or destruction.

7. Data Sharing & Third Parties

We do not sell or rent personal data. However, we may share data with:

  • Service Providers & Partners: To facilitate our business operations.

  • Legal Authorities: When required by law or to protect our rights.

All third parties handling personal data must comply with GDPR requirements.

8. Your Rights Under GDPR

Under GDPR, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold.

  • Right to Rectification: Correct inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your data when no longer necessary.

  • Right to Restrict Processing: Limit how we use your data.

  • Right to Data Portability: Receive your data in a structured format.

  • Right to Object: Object to processing based on legitimate interests.

To exercise any of these rights, please contact us at info@tynevalleyexpress.co.uk 

9. Data Breaches

In the event of a data breach, we will take appropriate action, including notifying affected individuals and the relevant supervisory authority within 72 hours, where required.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: